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Carpet Gripper - Dual Pin

£45.60 (Excl VAT £38.00)
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Carpet Gripper - Dual Pin



Specification



Lengths Per Box: 100


Length / M: 1.52


 
Please always read the manufacturers technical specification and safety data before using this product.

Oakleigh Flooring strives to provide the best customer service and we are proud of our 500+ 5-star reviews. We are an established business that has been selling flooring for over 15 years! Having had a flooring shop and been in the industry for a long time we can offer advice and knowledge of flooring, installation guidance and floor preparation products we supply.

We know how important price is online, so we make it easier for all customers by offering our best and cheapest prices every day.

We try to ensure our website is easy to use and provide honest information so hopefully our customers do not make costly mistakes. However, there are occasions due to unforeseen circumstances or situations out of our control that delays/errors can arise.

Let us reassure you and trust if this happens, we will always inform you ASAP to find a solution and do our best to resolve any problems efficiently because customer service is our priority.

Frequently Asked Questions

What are the delivery charges?

Orders Under £198.99 + Vat (£238.79) Delivery Charge = £23.30 + Vat (£27.96)

Orders Over £199 + Vat (£238.80) = Free Delivery

Do you deliver to England, Wales & Scotland?

We can offer a delivery service to most areas in England, Wales, Scotland, however there are some postcode areas the transport company do not deliver to. If the transport company do not deliver to your postcode area, unfortunately you will not be able to check out on the website.

All deliveries are in an 18.5 tonne lorry, and you will need to ensure that access to your property is available. If you live where there are any access restrictions, narrow lanes, weight restrictions, height restrictions or live in a remote destination. Please send us a Text/WhatsApp 07931 758436 or email [email protected]

When will delivery be?

All deliveries are Monday - Friday and can be anytime between 7am - 6pm (excluding Bank Holidays).

Are deliveries guaranteed and what if I take a day off work?

Our aim is to deliver your order on your chosen date. However, there are occasions due to unforeseen circumstances that there may be a delay. If this happens we will inform you ASAP.

Oakleigh Flooring Ltd will not accept liability for any direct or indirect losses suffered because of a delay in delivery of goods.

Do I need to be contactable on the day of delivery?

Yes, please ensure you are contactable on the day of delivery.

Can I change the contact telephone number on the order?

We can try our best to amend your contact details however it is not always possible if your order has been processed.

If you need to add a new contact number please send us a Text/WhatsApp 07931 758436 or email [email protected]

Can I call the delivery driver?

Unfortunately, the transport company do not provide a phone number as receiving calls could cause delays.

Can I track my delivery?

If you have provided a mobile phone number at check out most of the time you should receive a text message on the day of delivery. This message will be from the transport company and will allow you to track delivery.

There are occasions when you may not receive a track order message.

Sometimes you may not receive a tracking message because your order is going to be delivered by an independent courier due to unforeseen circumstances. If this happens with your delivery, we will do our best to keep you updated.

Do I have to be home to receive the delivery?

Yes, we prefer customers to be at the delivery address to receive their order.

There are times the delivery driver after speaking to the customer may leave the goods in a safe place however this is not guaranteed and not recommended. Please remember that once goods have been delivered to you, they will be held at your own risk, and Oakleigh Flooring Ltd will not be liable for any loss or damage.

Will I get a call before delivery?

Unfortunately this is not a guaranteed service from the transport company. We do request that our customers receive a call 30 minutes before delivery, but we must be honest and inform you that sometimes the drivers will not be able to call.

What happens if my delivery is delayed?

Our aim is to deliver your order on your chosen date.

Oakleigh Flooring Ltd will not accept liability for any direct or indirect losses suffered because of a delay in delivery of goods. In any event, we will aim to deliver your goods within 3 - 10 working days from receiving your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date or offer a full refund.

What vehicle will deliver my flooring?

All deliveries are in an 18.5 tonne lorry, and you will need to ensure that access to your property is available. If you live where there are any access restrictions, narrow lanes, weight restrictions, height restrictions or live in a remote destination. Please send us a Text/WhatsApp 07931 758436 or email [email protected]

Will the driver bring the flooring into my home?

All deliveries are to ground floor only due to insurance guidelines and you must have a suitable area outside the front of your property to deliver the goods. We recommend that if the goods ordered are heavy that 2 people are available to receive the order.

What happens if I miss the delivery?

If this happens we would appreciate if you could send us a Text/WhatsApp 07931 758436 or email [email protected] to let us know.

Unfortunately, repeated failed deliveries may incur an extra delivery charge.

What happens with failed deliveries?

If the driver believes that the delivery cannot be completed safely you will be required to make your own arrangements to collect from your nearest depot. This may not be local so if you want to check or have any questions prior to ordering please send us a Text/WhatsApp 07931 758436 or email [email protected]

Please may we remind all customers that unfortunately if this happens you will not be able to cancel your order if goods are bespoke. This includes all carpets, commercial vinyl, domestic vinyl which have been cut from a roll for your required measurements. Or if goods are marked as special order on the website.

Should I book a fitter before my flooring is delivered?

We do not recommend booking fitters until all goods are received and checked.

Please note we do not accept liability for late deliveries and we cannot be held responsible for any consequential losses. 

Should I check my order when it arrives?

All goods leave our warehouse or the supplier's warehouse without visual damage. Please inform the driver that you want to check the goods before the driver leaves.

We understand that it is not possible to inspect inside packs of flooring or unroll carpets and vinyl, but we are unable to accept claims for obvious damage or missing goods that should have been noticed before the driver has left.

You are entitled to not accept goods that are clearly damaged.

Please note if you return an item as damaged which subsequently was found not to be you are liable for the return delivery charge.

Please may we ask you, the customer, recipient, your agent or appointed fitter to always check all flooring items to ensure you have received the correct goods without fault or damage prior to cutting and installation. Claims for manufacturing faults after goods have been cut or installed may be refused, could cause delays, and may involve an inspection by an independent source.

Carpet Gripper - Dual Pin



Specification



Lengths Per Box: 100


Length / M: 1.52


 
Please always read the manufacturers technical specification and safety data before using this product.

Oakleigh Flooring strives to provide the best customer service and we are proud of our 500+ 5-star reviews. We are an established business that has been selling flooring for over 15 years! Having had a flooring shop and been in the industry for a long time we can offer advice and knowledge of flooring, installation guidance and floor preparation products we supply.

We know how important price is online, so we make it easier for all customers by offering our best and cheapest prices every day.

We try to ensure our website is easy to use and provide honest information so hopefully our customers do not make costly mistakes. However, there are occasions due to unforeseen circumstances or situations out of our control that delays/errors can arise.

Let us reassure you and trust if this happens, we will always inform you ASAP to find a solution and do our best to resolve any problems efficiently because customer service is our priority.

Frequently Asked Questions

What are the delivery charges?

Orders Under £198.99 + Vat (£238.79) Delivery Charge = £23.30 + Vat (£27.96)

Orders Over £199 + Vat (£238.80) = Free Delivery

Do you deliver to England, Wales & Scotland?

We can offer a delivery service to most areas in England, Wales, Scotland, however there are some postcode areas the transport company do not deliver to. If the transport company do not deliver to your postcode area, unfortunately you will not be able to check out on the website.

All deliveries are in an 18.5 tonne lorry, and you will need to ensure that access to your property is available. If you live where there are any access restrictions, narrow lanes, weight restrictions, height restrictions or live in a remote destination. Please send us a Text/WhatsApp 07931 758436 or email [email protected]

When will delivery be?

All deliveries are Monday - Friday and can be anytime between 7am - 6pm (excluding Bank Holidays).

Are deliveries guaranteed and what if I take a day off work?

Our aim is to deliver your order on your chosen date. However, there are occasions due to unforeseen circumstances that there may be a delay. If this happens we will inform you ASAP.

Oakleigh Flooring Ltd will not accept liability for any direct or indirect losses suffered because of a delay in delivery of goods.

Do I need to be contactable on the day of delivery?

Yes, please ensure you are contactable on the day of delivery.

Can I change the contact telephone number on the order?

We can try our best to amend your contact details however it is not always possible if your order has been processed.

If you need to add a new contact number please send us a Text/WhatsApp 07931 758436 or email [email protected]

Can I call the delivery driver?

Unfortunately, the transport company do not provide a phone number as receiving calls could cause delays.

Can I track my delivery?

If you have provided a mobile phone number at check out most of the time you should receive a text message on the day of delivery. This message will be from the transport company and will allow you to track delivery.

There are occasions when you may not receive a track order message.

Sometimes you may not receive a tracking message because your order is going to be delivered by an independent courier due to unforeseen circumstances. If this happens with your delivery, we will do our best to keep you updated.

Do I have to be home to receive the delivery?

Yes, we prefer customers to be at the delivery address to receive their order.

There are times the delivery driver after speaking to the customer may leave the goods in a safe place however this is not guaranteed and not recommended. Please remember that once goods have been delivered to you, they will be held at your own risk, and Oakleigh Flooring Ltd will not be liable for any loss or damage.

Will I get a call before delivery?

Unfortunately this is not a guaranteed service from the transport company. We do request that our customers receive a call 30 minutes before delivery, but we must be honest and inform you that sometimes the drivers will not be able to call.

What happens if my delivery is delayed?

Our aim is to deliver your order on your chosen date.

Oakleigh Flooring Ltd will not accept liability for any direct or indirect losses suffered because of a delay in delivery of goods. In any event, we will aim to deliver your goods within 3 - 10 working days from receiving your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date or offer a full refund.

What vehicle will deliver my flooring?

All deliveries are in an 18.5 tonne lorry, and you will need to ensure that access to your property is available. If you live where there are any access restrictions, narrow lanes, weight restrictions, height restrictions or live in a remote destination. Please send us a Text/WhatsApp 07931 758436 or email [email protected]

Will the driver bring the flooring into my home?

All deliveries are to ground floor only due to insurance guidelines and you must have a suitable area outside the front of your property to deliver the goods. We recommend that if the goods ordered are heavy that 2 people are available to receive the order.

What happens if I miss the delivery?

If this happens we would appreciate if you could send us a Text/WhatsApp 07931 758436 or email [email protected] to let us know.

Unfortunately, repeated failed deliveries may incur an extra delivery charge.

What happens with failed deliveries?

If the driver believes that the delivery cannot be completed safely you will be required to make your own arrangements to collect from your nearest depot. This may not be local so if you want to check or have any questions prior to ordering please send us a Text/WhatsApp 07931 758436 or email [email protected]

Please may we remind all customers that unfortunately if this happens you will not be able to cancel your order if goods are bespoke. This includes all carpets, commercial vinyl, domestic vinyl which have been cut from a roll for your required measurements. Or if goods are marked as special order on the website.

Should I book a fitter before my flooring is delivered?

We do not recommend booking fitters until all goods are received and checked.

Please note we do not accept liability for late deliveries and we cannot be held responsible for any consequential losses. 

Should I check my order when it arrives?

All goods leave our warehouse or the supplier's warehouse without visual damage. Please inform the driver that you want to check the goods before the driver leaves.

We understand that it is not possible to inspect inside packs of flooring or unroll carpets and vinyl, but we are unable to accept claims for obvious damage or missing goods that should have been noticed before the driver has left.

You are entitled to not accept goods that are clearly damaged.

Please note if you return an item as damaged which subsequently was found not to be you are liable for the return delivery charge.

Please may we ask you, the customer, recipient, your agent or appointed fitter to always check all flooring items to ensure you have received the correct goods without fault or damage prior to cutting and installation. Claims for manufacturing faults after goods have been cut or installed may be refused, could cause delays, and may involve an inspection by an independent source.

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